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Forklift service

Toyota Service – Service you can rely on 

At Toyota, we not only want to provide you with quality products, but also with quality service. Customer satisfaction is our number-one priority, and we do everything we can to meet your expectations. We always strive to know you and your business even better so we can be there for you whenever you need us.

We express our passion for service with the Toyota Service Concept, a structured approach to optimize our services. Our main values indicate how our service offer helps you get the most out of your business operations. Read more about the values >


What we can do for you

Our service plans keep your business up and running and help you get the most out of your trucks, whatever the make, so you can plan your operation with complete confidence.

We can help you tailor your service plan to exactly meet your needs. Or you can choose one of our 3 service packages:

Full service

We take care of all your service needs for the highest levels of operational performance and uptime. Full Service means a comprehensive labour and parts plan including preventive maintenance, breakdown cover and parts used in servicing and breakdown repairs.

Preventive maintenance premium

Prevent unplanned downtime and costly repairs. We take responsibility for maintaining your trucks according to an agreed plan as well as ensuring they meet all safety requirements. We also cover the parts replaced during service.

Preventive maintenance

As with the Premium level, we prevent unplanned downtime and costly repairs, while also ensuring all safety requirements are met.



What you always get


As standard, every Toyota service plan comes with:

  • Transparent service with no hidden costs
  • Accredited technicians
  • Fast response time
  • Full service history

Every Toyota service plan offers you Toyota Genuine Parts to maintain the built-in quality of your truck.

  • 95% of spare parts availability
  • 24-hour delivery anywhere in Europe
  • Quality and safety assured
  • Lower downtime, risk and repair costs
  • Recyclable and environmentally friendly


Your options


You can pick and choose extra options to personalize your service.

  • Safety inspection
  • Out of hours support
  • Operator training
  • On-site service technician

With our options you can tailor your service to your business, no matter the size. 

I_Site allows you to combine your service contract with our fleet management solution in order to positively influence your costs, health, safety and environment. 




More information

Service Brochure

Case study STEP and ASEC

Case study First fix rate

Number 1 in Customer Satisfaction


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Toyota I_Site


Voice of our customers

"Fast agreed response time with professional, friendly and knowledgeable technicians"


"The service technician who regularly visits is prefessional, efficent and very effective. He is a fantastic customer-facing technician who fills me with confidence that the truck will be back in service as soon as possible. He is an asset to your business"

"We always get the same technician so he knows our fleet. He is a credit to your team. Service is always friendly and helpful when a callout is made. All round good service ... I can't recommend it highly enough."

Customer Case Story