Service Solutions 

Our commitment is your peace of mind

Preventing a problem is always better than fixing one. That simple philosophy is behind all our Service Contracts as they are designed to reduce operational risks and help provide you with a trouble-free materials handling operation. This allows you to concentrate on your core business rather than worrying about unexpected breakdowns, scheduling maintenance, ordering parts or managing service engineers.

 
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At the heart of all our Service Solutions lies our Mobile Services Platform. This impressive set-up combines the benefits of state-of-the-art technology with expert human skills.

Using the latest mobile communications it links 4,000 expert technicians and 3,300 fully-equipped mobile service vans to over 400 service centres located across 30 countries. As a result it provides every technician with a wealth of information, instant access to a service history of over 550,000 forklift trucks and if necessary, the ability to order parts online for overnight delivery. And to enable them to deliver the most effective service we have provided them with the best training, the best equipment and the best technological back-up.

Service contracts

Safety inspection
Designed to keep your forklift trucks operating safely and provide protection for your workforce. This contract ensures that your trucks always comply with the safety standards set by national laws and regulating bodies.

Preventive maintenance
This contract is an effective way to prevent unplanned downtime and costly repairs. We take responsibility for maintaining your trucks according to a pre-determined plan as well as ensuring that they meet all safety requirements.

Full service
This contract is designed to take care of all your truck maintenance and repair requirements in order to provide you with the highest levels of operational performance and uptime.

Additional options
We also offer the following options in order to customize your contract to your exact needs: 24/7 service, On-site service technician, Entire maintenance and Combined support package with Toyota I_Site
 

Genuine Toyota and BT parts

In order to maintain the built-in quality of your forklift truck, it makes sense to repair them using exactly the same high-quality parts. Which is why we only use genuine Toyota and BT forklift parts with all of our Service Contracts.

Not only will they preserve the value of your investment over time, they also provide the best fit, and as a result deliver the quickest and most reliable repairs, while minimising downtime and maintaining the safe operation of your trucks.

This highly skilled operation ensures delivery anywhere in Europe within 24 hours.

Driver training

A skilled and motivated driver not only offers increased productivity, but will also operate more safely – reducing the risk of damage to stock and equipment – or worse still, injuries to people.

We offer a complete range of training courses outlining the basics of daily safety checks and maintenance routines, as well as covering safe driving practices and operating techniques.